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Internet & Smartphones
•most employees have Internet access at work, especially in Japan (83%), India (93%), China (93%), and Malaysia 89%). Belgium is at the low end with 66%.
•about half of the employees owns a private smartphone including email from work, the number of employees with a Smartphone provided by their employer is much lower in general.
•In China (84%), Hong Kong (79%), India (71%) and Malaysia (71%), Smartphone ownership is much higher than average. Belgium (26%) and Czech (25%) are at the low end.
•in countries with more Smartphones and Internet access at work, employees are more likely to get distracted by email and phone. Moreover, continuous access to Internet tends to make them less productive.

face-to-face contact is preferred
•70% of all employees prefer personal contact over phone or email. In Turkey, over 80% prefer face-to-face contact, while in Japan, Norway and Singapore only 57% prefer this.
•less then half of employees create one or more moments during the day when they ignore phone or email. In Hong Kong (56%) and India (56%), on average more employees tend to do this.
respond to calls and emails in meetings = not done
•most employees (approx. 75%) feel it is not done to answer your phone or respond to email during a business meeting. However, some 15% to 20% admit to doing this.
•the acceptance level for this type of conduct varies by country. In Hungary, many people say they would get annoyed when a co-worker responds to a cal or email at a business meeting while only 9% say they actually do this. In China however, 75% of the employees think it is not done to answer a call or reply to email, but almost half of the employees (48%) do it anyway. In India it is the same; most people are bothered by it (73%) but 47% do it.